Keeping your customer happy is everything in an eCom business.
Happy customers = long term customers.
One easy way to ensure a happy customer is to make sure you eliminate any chance of errors or typos on their orders.
Customers want to receive their products ASAP without any delay or issue, so I shot this video to detail the process.
Watch Now: Ensuring Order Accuracy & Happy Customers With Shopify Using Address Validator
Featured App: Address Validator
Get it now at https://apps.shopify.com/address-validator
I highly recommend and personally use Address Validator. It has prevented countless errors and wrong deliveries and I know it will do the same for your store!
Let’s talk about some specific scenarios, especially with Print on Demand and Dropshipping…
Print on Demand Scenario #1
You have a customer rushing through their order, because everyone moves fast nowadays…
Purely by mistake, they enter the incorrect address, leaving out multiple parts of the correct delivery address. For example sake, let’s say they leave out their apartment number, the “street” at the end of their street name, and the incorrect zip code.
Without the Address Validator App for Shopify, you’d have a costly mistake on your hands.
Print on Demand pulls order information directly and immediately from Shopify. This means your print on demand provider will be shipping the order to the wrong address.
No delivery = unhappy customer (and more…)
You’ll be in line for, at the very least, the cost to re-order the product from your print on demand provider and the time it takes to do the customer service, re-ordering, etc.
Expensive. A waste of time.
Address Validator would have immediately prevented this entire mess.
Dropshipping Example #2
Just like your print on demand apps, dropshipping apps also automatically and immediately pull the customer’s shipping information from Shopify.
Address Validator can make sure this never happens, especially with their inline error messaging.
Get it now at https://apps.shopify.com/address-validator
Again, I highly recommend Address Validator – it will save you a ton of money and headaches.